The Action Sales & Operations Process.
Here at Action, we like to keep things as simple as possible for our customers.
And that includes our processes.
Our 5 Step Sales Process.
When you first enquire with Action
We Provide a Quote
Your Sales Consultant will Follow-up
Ready to go Ahead!
If you are happy with the proposal and would like to move ahead, you can either,
a.) Print off a paper copy of the PDF quote, and sign it and then scan it or take a photo and email it back to your sales consultant, or
b.) Digitally sign the quote online which will notify your consultant and send them a copy.
Thanks for your Order!
Our 5 Step Operations Process.
Handover to Operations
You Will be Entered into our Insight Customer Service Program
The Insight program is a series of personalised videos that will keep you informed and up to date on what is happening with progress on your job.
The first 2 videos you will receive after placing your order will be one from Martin, our General Manager, thanking you for your order and welcoming you to Action Steel, and another one from your project manager, introducing himself.
From there you will receive a series of update videos from one of our customer support staff as your job moves through our system.
Documents and Scheduling
Ordering and Manufacturing
Delivery of Shed Kit to Site!
Our 5 Step Site Erection Process.
Build Roof Framing
Unless you are building over existing yards, all the roof structure will be assembled on the ground with the columns attached and then the roof cladding will be installed, ready to lift.